A Buyer’s Guide to Employee Training Software

A good employee training software does more than just deliver online training to your team members. It tracks progress, identifies skill gaps, and offers tailored learning paths, all within a user-friendly platform that drives real performance improvements and aligns with your business goals. Companies that invested in employee skill development reported a 58% increase in employee retention and a 24% boost in productivity, per an HR Digest report. 

In this buyer’s guide, we take you through the key features and capabilities to look for when choosing employee training software.

Understanding the Basics: What Is Employee Training Software?

Employee training software, often referred to as a learning management system (LMS), is a digital platform that facilitates the creation, delivery, and management of a company’s training content. It allows for the tracking of employee progress and the assessment of their performance through various metrics such as quizzes, assessments, and course completion rates.

A key feature of employee training software is its ability to track, manage, and analyze progress, extending beyond content delivery to monitor course completion rates and assess team member performances. Tracking these metrics helps administrators understand the effectiveness of their training sessions.

In fact, a recent SurveyMonkey report reveals how team members benefit from job training:

• Improved job performance: 59% report that job training has enhanced their performance at work.
• Increased self-confidence: 51% feel that training has bolstered their self-confidence in their professional capabilities.
• Better time management: 41% believe that job training has improved their time-management skills, contributing to more efficient work.
• Salary increase: 33% cite job training as a contributing factor to receiving a raise in pay.

🔗 Discover how to close the skills gap for targeted learning and development.

Top 11 Employee Training Management Software Must-Haves

As an astute manager, you understand the power of a well-trained team. You’re not just buying routine software; you’re investing in your team’s growth and your organization’s future. That’s why selecting the best LMS for employee training requires a thorough understanding of your organization’s needs. Take into account factors such as:

• Different learning styles of your team
• Skills gaps you aim to address
• Scalability of the solution 
• Integration with your current tech stack
• Analytics and reporting capabilities to help measure employee success and ROI

To be able to address these requirements, you need a solution that offers:

1. Ease of Use

Your LMS for employee training must be intuitive, allowing the users to guide and operate the system with ease. A user-centric UI empowers even those team members with little to no tech background to navigate the system without the headache of a steep learning curve.

For instance, business training software with a content authoring tool simplifies employee onboarding and content creation, allowing trainers with minimal technical expertise to assemble and distribute learning materials swiftly.

2. Customization

The ability to tailor knowledge modules and content to fit individual or departmental needs within the online training tool is crucial. Customization options should include branding or white labeling, configurable learning paths, and personalized user experiences based on role, department, or pace. Advanced training software may also offer the flexibility to modify assessment types, enable content locking to ensure course completion, and provide continuous support to cater to a diverse workforce. 

Consider a training solution with a content authoring tool that helps trainers create individual learning paths; it tailors courses to each team member’s pace and style, increasing employee engagement and effectiveness.

3. Tracking and Reporting

Look for an employee training platform that allows monitoring and reporting of learner engagement, progress, and performance analytics. This capability should enable the generation of detailed reports to improve courses and outcomes.

For instance, real-time dashboards that provide analytics features to monitor and track employee journeys enable managers to immediately identify and address skill gaps and progress blockers, optimizing the overall training process.

4. Integrations with Enterprise Software

Your training management software should seamlessly integrate with existing HR, project management tools, and other enterprise systems to streamline processes and maintain data consistency. This integration extends to our open API for learning data, offering a consolidated view of your company’s learning data and other organizational activities.

For instance, a CRM-integrated training platform dynamically updates training content based on real-time sales data, enabling your team to practice scenarios that mirror customer interactions. This level of integration means employee training is always aligned with the latest business realities, ensuring your team is prepared for the challenges they face. 

5. Support and Resources

A robust business training software offers an arsenal of support tools tailored to encourage self-sufficiency and minimize disruptions. Look for a system that provides an in-depth knowledge base with step-by-step tutorials that cater to various skill levels and learning paces. 

Prioritize direct engagement with expert consultants who can address specific challenges and offer custom solutions. This ensures your team receives the most relevant and effective guidance customized to your unique business context. For instance, Juno Journey’s support framework fosters a more interactive and productive learning experience, significantly reducing the time and effort typically spent navigating standard support tools.

6. Mobile Accessibility

With remote work on the rise, mobile-friendly software allows employees to learn on the go and provides flexibility in how and when they engage with training content.

Take the example of a cloud-based training platform that learners are able to access from any device. Employees can engage with training modules outside the traditional office setting, fitting learning into their schedules more conveniently.

📘 Are you optimizing your learning processes for better results? Learn how to maximize efficiency in your workforce with blended learning. 

7. Interactive Content Capabilities

Engaging learning experiences often require interactive content such as surveys, quizzes, videos, and gifs. The software should support these features to keep learners motivated.

Consider the example of interactive simulations for customer service training; hands-on learning improves satisfaction scores as employees are better prepared for real-life scenarios.

8. Compliance and Security

Ensure that your software for employee training complies with industry standards and regulations, especially concerning data protection and privacy. Robust security measures are non-negotiable to protect sensitive information. To enhance this security, the use of separate workspaces is crucial. These workspaces enable clear segregation of information visible to different user groups, such as partners and customers, thereby keeping the company’s internal knowledge base secure and inaccessible to unauthorized users.

For instance, compliance with global standards such as the General Data Protection Regulation (GDPR) helps to protect employee data, reducing the risk of breaches and building trust within the workforce.

9. Scalability

The software should not only accommodate an increasing number of users and more complex learning materials as your business expands but also integrate seamlessly with automation tools and HRIS (Human Resource Information System) integrations. This dual approach ensures that your employee training software adapts to the expansion without manual intervention.

Take the example of training management software that supports adding users and courses. This scalability, enhanced by automation tools, minimizes the need for manual work, allowing your company to grow without proportionally increasing the workload.

10. Content Library

Harnessing the power of pre-built templates combined with access to a vast range of quality external content is a game-changer in employee training. This approach allows organizations to tailor their training programs efficiently without developing content from scratch. It offers the flexibility to blend these templates with an extensive selection of freely available external training materials, perfectly aligning with internal training needs.

Consider, for instance, a training platform that doesn’t just rely on a static content library. Instead, it provides a dynamic environment where various pre-designed templates are available. These templates can seamlessly integrate with various high-quality, free resources covering key topics such as compliance and soft skills.

11. Social Learning Features

According to 92% of the respondents of the Workplace Learning & Development Trends Report, organizational training goals should reinforce a positive employee experience. Online training tools that encourage collaboration and knowledge sharing among employees, such as peer feedback capabilities, enhance the learning experience. 

Consider the example of built-in user groups. They encourage collaboration and knowledge sharing, fostering a learning community and often leading to innovative ideas and solutions.

Choosing the Best Software for Employee Training

Selecting the best online employee training software transcends administrative logistics. It’s an investment in your company’s most valuable asset: its people. 

When picking a solution that is robust, user-friendly, and equipped with cutting-edge features, Juno Journey emerges as a clear frontrunner with a platform that offers a comprehensive suite of features within its LMS and LXP spheres. 

When you choose Juno Journey, you get:

• User-friendly interface: Our design prioritizes ease of use, allowing quick navigation for all users and eliminating the need for extensive training.
• Adaptive learning paths: Juno Journey’s LMS tailors adaptive learning paths to individual learning preferences, enhancing the effectiveness of the training.
• Interactive tools: Our platform provides a range of interactive options, keeps users engaged, and improves retention.
• Solid analytics: The platform incorporates data analytics, offering valuable insights into team members’ learning progress and measurable outcomes.
• Dependable support: Our responsive support team is always on standby to help with any issues.
• Scalability: Juno Journey scales with you as your business grows, offering advanced features that meet your evolving training requirements.

Ready to enhance your employee training platform? Book a demo to experience Juno Journey in action.